Maxinet provides a premium and personalised support service to our customers. Our phones are answered 24/7 by a real person. We will endeavour to return your call as soon as possible if you call within our support hours or if you have a 24/7 contract. Please email us for any non-urgent requests.
Modifications to managed routers must be done during these times on weekdays. It is recommended you provide 24 hours' notice. Charges will apply.
Some modifications will incur a fee, please check with us for specific details.