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Support hours ¹   
Weekdays: 8am-8pm
Weekends: 9am-5pm
Managed router
support hours
Morning: 10am to 12pm
Afternoon: 2pm to 4pm
¹ Maxinet provides a premium and personalised support service to our customers. Our phones are answered 24/7 by a real person. We will endeavour to return your call as soon as possible if you call within our support hours or if you have a 24/7 contract. Please email us for any non-urgent requests.
² Modifications to managed routers must be done during these times on weekdays. It is recommended you provide 24 hours' notice. Charges will apply.
Some modifications will incur a fee, please check with us for specific details.
     © Maxinet 2012